PICK-UP MADEIRA AIRPORT
You will be met in the airport terminal at the meeting point in arrivals where a representative from Vivemadeira will be holding a name board. You will then be taken to collect the motorcycle from the airport station office in Santa Cruz.
The service at Madeira Airport operates everyday 24H. Important: please read the Rental Conditions when you make your booking for any additional service fees.
If you need to contact Vivemadeira directly, please call the HELPLINE on +351 961 855 975 or via WhatsApp to this number.
PICK-UP HOTEL OR HOLIDAY GUEST HOUSE
You will be met in the reception lobby where a representative from Vivemadeira will be holding a Vivemadeira board. You will then be taken to collect the motorcycle from the Main office in Funchal or Santa Cruz.
The service at Hotels or HP operates every day from 09:00 HRS to 17:59 HRS.
Collections and returns between 18:00 HRS and 19:59 HRS and between 08:00 HRS and 08:59 HRS are available, on request, for an additional charge, payable locally. Please note that in case the client has their own gear, the motorcycle will be delivered at their accommodation.
In Funchal center you can find us in Avenida Arriaga 75 shop 124, Marina Shopping Center, ground floor, Vivemadeira operates every day from 09:00 HRS to 17:59 HRS.
Collections and returns between 18:00 HRS and 19:59 HRS and between 08:00 HRS and 08:59 HRS are available, on request, for an additional charge, payable locally.
A damage report must be completed by the driver for any damage to the motorcycle, however minor it is. If a collision occurs, a police report and case number must also be provided.
Clients must contact us immediately in the event of any damage. If this procedure is not followed, the third party insurance cover could become invalidated, leaving clients liable for all damage.
Keep a distance, safe driving
Extending the rental duration must always be done directly with us. If the motorcycle is not available for the extended period, it must be returned at the original time. Failure to return the motorcycle on the specified date and time will result in the lapse of insurance cover. Clients will also be charged directly for any additional time at a table price rate (1 day rental).
All clients pay on collection the remaining value of the cost of their booking, is acceptable payments by cash, debit card or credit card with no extra cost or hidden extra, except American Express credit card.
You need to be in possession of a valid credit card to collect the motorcycle. This MUST be in the name of the main driver and CANNOT be a prepaid credit card or an AMEX card and must have sufficient funds available.
No charge when motorcycles are returned with the same amount of fuel. If the motorcycle is returned with missing fuel, a charge will be made. Please note: Due to refueling logistics the motorcycle rental company will charge a service fee.
Minimum age 20 years 250cc - 800cc, for uper 800cc engine minimum age is 25 years, maximum age no limit. Upon collection, present your valid EU-issued driver’s licence to the motorcycle rental representative. You must have held this for 1 year or more. If your licence was not issued in the EU you must also present an International Driving Permit. You will also need to provide your passport as additional proof of identity. UK licence holders do not need to obtain a DVLA code to share their endorsements prior to collection.
Don't forget to bring with you your driving license and passport!
Enjoy the ride with us. Vivemadeira